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ART OF F&B

Our Mission

Start, Improve, or Grow your F&B business? 

We are here to support and guide you to success and profitability. Our team have the talent and experience to maximize profit, reduce risk, and guarantee results by offering customized services.

Make the transition from a good restaurant to a GREAT one.

WHO WE ARE

We are passionate and detail-oriented industry professionals with decades of combined experience in hospitality and we enjoy managing complex projects with a holistic approach. Our core product is a unique consultancy service based on our wealth of industry knowledge and experience, as well as our extensive network that you can harness to realize your goal of operating a high-end restaurant, bar or lounge with modern feel & touch.

 

WHAT WE DO

 

COMPREHENSIVE SERVICES

We offer a comprehensive range of services and tools tailor-made to each project to ensure a maximum return on your investment. We cover every aspect of the F&B business: from creating standard operational procedures through delivering sales training and arranging guest entertainment to preparing marketing plans. If you have a challenge in F&B, we can tackle it! 

FOOD & BEVERAGE CONSULTING

While you are running your business, we will work behind the scenes to develop an innovative restaurant menu design to launch your concept to the next level of profitability and rave reviews.

FRONT OF HOUSE SERVICES & SYSTEMS

We position staff and align systems to optimize your relationship with your guests, enhancing and improving the experience all the way from the reservation to the guest check transaction.

PRE-OPENING ASSISTANCE & DEVELOPMENT

Opening a new restaurant requires lot of resourc­es and a detail-oriented focus that can wear out your team. To get through the critical opening phase, we create strategic operating structures to help your restaurant take off the ground.

OPERATIONS & BUSINESS COACHING

We deliver expert operational guidance and support to your on-site management to maximize the bottom line of your business.

SALES & MARKETING

Having the “correct business model” is key to a successful, well run outlet. However, many times "the weakest link" is the sales team that fails to perform the correct sales techniques on an accountable reporting system that consistently passes reviews and inspections. We believe in putting out the fires before they happen.
We can put in place a fully organized sales and marketing structure with the necessary tools that can be implemented in a few short weeks and which will yield immediate results.

DETAILS OF SERVICES

 

PRE-OPENING ASSISTANCE &
PROJECT MANAGEMENT

Phase 1

  • Carry out market research

  • Establish theme & USPs

  • Create initial investment budget

  • Liaise with architects, designers, engineers, etc.

  • Co-ordinate general contractor & FF&E procurement

Phase 2

  • Develop vendor list and setup credit and direct bills

  • Develop pre-opening budgets with owners

  • Develop pre-opening sales & marketing plans

  • Interview and select advertising market channels

Phase 3

  • Assist in hiring of key management 

  • Startup of local sales effort

  • Finalize hiring of staff

  • Training of all departments

  • Coordinate the procurement of guest supplies

  • POS system set up for optimum performance

  • Perform pre-opening inspections and punch list

  • Organize grand opening party

FOOD & BEVERAGE CONSULTING

  • Menu development, analysis & enhanced menu design for better brand positioning

  • Cost control system to monitor profitability

  • Sourcing of ingredients and product partner relationships

  • Cross-utilization of ingredients and foods to balance costs and make preparation more efficient.

SALES & MARKETING

  • Establish sales & marketing objectives

  • Regular meetings with GM and sales team

  • Identifying and targeting key accounts / customer groups

  • Setting realistic monthly, quarterly and yearly sales goals

  • Prepare detailed & workable marketing plan

  • Set up customized and secure CRM (Customer Relationship Management) Database

  • Tracking of daily, weekly, monthly, quarterly, yearly sales goals

FRONT OF HOUSE SERVICES & SYSTEMS

  • Turn front-of-house staff into SALESPEOPLE

  • Strengthen synergies within all departments

  • Help to develop Human Resource Department

  • Mystery shopping and cold calls

  • Develop safety & security plans

  • Management enhancement programs

  • Set up staff incentive bonus programs

  • Analyze customer satisfaction reviews to address weaknesses

OPERATIONS

  • Oversee day-to-day operations with GM

  • Implement forecasting controls for effective Yield Management

  • Detailed monitoring of all operating expenses

  • Guest satisfaction tracking and quality assurance control programs

  • Implement HR policies and procedures

  • Diligently work to achieve levels above and beyond standards

  • Establish preventative maintenance programs & controls

  • Capital improvements planning

 

TEAM MEMBERS

PREVIOUS PROJECT EXPERIENCE

 
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MOO BEEF
STEAK PRIME

Improvement

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NAM NGHI RESORT

Post-opening adjustment

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A TAVOLA

Pre-opening

QUI LOUNGE

Management

 

PARTNERS

 
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CONTACT