ART OF F&B
Our Mission
Start, Improve, or Grow your F&B business?
We are here to support and guide you to success and profitability. Our team have the talent and experience to maximize profit, reduce risk, and guarantee results by offering customized services.
Make the transition from a good restaurant to a GREAT one.
WHO WE ARE
We are passionate and detail-oriented industry professionals with decades of combined experience in hospitality and we enjoy managing complex projects with a holistic approach. Our core product is a unique consultancy service based on our wealth of industry knowledge and experience, as well as our extensive network that you can harness to realize your goal of operating a high-end restaurant, bar or lounge with modern feel & touch.
WHAT WE DO
COMPREHENSIVE SERVICES
We offer a comprehensive range of services and tools tailor-made to each project to ensure a maximum return on your investment. We cover every aspect of the F&B business: from creating standard operational procedures through delivering sales training and arranging guest entertainment to preparing marketing plans. If you have a challenge in F&B, we can tackle it!
FOOD & BEVERAGE CONSULTING
While you are running your business, we will work behind the scenes to develop an innovative restaurant menu design to launch your concept to the next level of profitability and rave reviews.
FRONT OF HOUSE SERVICES & SYSTEMS
We position staff and align systems to optimize your relationship with your guests, enhancing and improving the experience all the way from the reservation to the guest check transaction.
PRE-OPENING ASSISTANCE & DEVELOPMENT
Opening a new restaurant requires lot of resources and a detail-oriented focus that can wear out your team. To get through the critical opening phase, we create strategic operating structures to help your restaurant take off the ground.
OPERATIONS & BUSINESS COACHING
We deliver expert operational guidance and support to your on-site management to maximize the bottom line of your business.
SALES & MARKETING
Having the “correct business model” is key to a successful, well run outlet. However, many times "the weakest link" is the sales team that fails to perform the correct sales techniques on an accountable reporting system that consistently passes reviews and inspections. We believe in putting out the fires before they happen.
We can put in place a fully organized sales and marketing structure with the necessary tools that can be implemented in a few short weeks and which will yield immediate results.
DETAILS OF SERVICES
PRE-OPENING ASSISTANCE &
PROJECT MANAGEMENT
Phase 1
Carry out market research
Establish theme & USPs
Create initial investment budget
Liaise with architects, designers, engineers, etc.
Co-ordinate general contractor & FF&E procurement
Phase 2
Develop vendor list and setup credit and direct bills
Develop pre-opening budgets with owners
Develop pre-opening sales & marketing plans
Interview and select advertising market channels
Phase 3
Assist in hiring of key management
Startup of local sales effort
Finalize hiring of staff
Training of all departments
Coordinate the procurement of guest supplies
POS system set up for optimum performance
Perform pre-opening inspections and punch list
Organize grand opening party
FOOD & BEVERAGE CONSULTING
Menu development, analysis & enhanced menu design for better brand positioning
Cost control system to monitor profitability
Sourcing of ingredients and product partner relationships
Cross-utilization of ingredients and foods to balance costs and make preparation more efficient.
SALES & MARKETING
Establish sales & marketing objectives
Regular meetings with GM and sales team
Identifying and targeting key accounts / customer groups
Setting realistic monthly, quarterly and yearly sales goals
Prepare detailed & workable marketing plan
Set up customized and secure CRM (Customer Relationship Management) Database
Tracking of daily, weekly, monthly, quarterly, yearly sales goals
FRONT OF HOUSE SERVICES & SYSTEMS
Turn front-of-house staff into SALESPEOPLE
Strengthen synergies within all departments
Help to develop Human Resource Department
Mystery shopping and cold calls
Develop safety & security plans
Management enhancement programs
Set up staff incentive bonus programs
Analyze customer satisfaction reviews to address weaknesses
OPERATIONS
Oversee day-to-day operations with GM
Implement forecasting controls for effective Yield Management
Detailed monitoring of all operating expenses
Guest satisfaction tracking and quality assurance control programs
Implement HR policies and procedures
Diligently work to achieve levels above and beyond standards
Establish preventative maintenance programs & controls
Capital improvements planning
TEAM MEMBERS
PREVIOUS PROJECT EXPERIENCE
MOO BEEF
STEAK PRIME
Improvement
NAM NGHI RESORT
Post-opening adjustment
A TAVOLA
Pre-opening
QUI LOUNGE
Management
PARTNERS
